Under 18 International Student Supervision Program
This program provides supervision and support for students who are attending UQ and UQ College while under the age of 18.
When you enter Australia on a student visa before your 18th birthday, you must have appropriate accommodation, support and welfare arrangements in place as required by the Department of Home Affairs (DoHA).
You're required to register for the International Student Supervision Program if you're an international student who's under 18 when entering Australia to begin a course at UQ or UQ College, and you:
- are not living with a parent or approved relative or legal guardian
- need approved accommodation and welfare arrangements to meet visa requirements.
About the program
The International Student Supervision Program provides you with additional support, guidance, and activities to help you transition to study and life in Australia. We recognise that living away from family, friends and your usual supports can take some time to adjust to, so we have developed a comprehensive program for you.
The program includes:
- orientation sessions
- study workshops and social activities
- regular face-to-face check-ins with the supervision team
- extra support to help you to settle in at UQ and UQ College
- ongoing monitoring and assistance with your studies
- regular inspections of your accommodation to ensure that it is meeting your needs.
Parents can contact firstname.lastname@example.org at any time if they have concerns for their child. We can give reminders to call home or pass on any important messages. We are committed to providing our students with the best support possible.
Curfew and house rules
All UQ-approved accommodation providers have agreed to the following rules for students registered on the program:
- 17-year-old students have a nightly 10pm curfew. You must sign in at your accommodation provider’s reception between 9:30pm and 10pm every night to avoid your parent/legal guardian, or UQ, being contacted.
- 16-year-old students have a 9pm curfew. You must sign in at your accommodation provider’s reception between 8:30pm and 9pm every night to avoid your parent/legal guardian, or UQ, being contacted.
- No overnight guests are permitted. All visitors must leave the rooms by 9pm or 10pm (depending on age).
You'll also be expected to follow a few welfare rules:
- Act responsibly and avoid risk-taking behaviour.
- Inform the Supervision Coordinator if you need additional academic support.
- Attend regular individual and group academic sessions.
- Advise us by email if any contact details change for you, your parents or legal guardian.
Travel or overnight stays
While you're enrolled in the program, you must request permission if you plan to:
- be late for curfew
- stay overnight anywhere other than your approved accommodation.
Submit your request at least one week prior to your intended activity.
Any travel or overnight stays must also be approved by your parent or legal guardian and the Supervision Coordinator.
If you register for the supervision program you must also apply to live in UQ-approved accommodation as part of your visa requirements.
Find out more about the accommodation application process when you apply to join the program.
St Lucia and Herston
If you'll be studying at St Lucia or Herston, you can choose one of the following approved accommodation providers:
Kev Carmody House
On-campus single room with ensuite
- Facilities: pool, gym, music room and recording studio.
- Meals: shared kitchen, restaurants nearby.
Read more about Kev Carmody House
On-campus single room with shared bathroom (4-5)
- Facilities: study rooms, free tutorials, games room, outdoor BBQ area, basketball court.
- Meals: 21 meals per week, shared kitchen, restaurants nearby.
Read more about International House
Student One at Wharf Street
Private and lockable room in a 4- or 5-bedroom apartment on Wharf Street
- Facilities: gym, sky deck, dedicated study floor, BBQ and games area.
- Meals: shared kitchen, restaurants nearby.
Read more about Student One on Wharf Street
Scape St Lucia
Studio apartment, or single room in a 4-bedroom apartment in St Lucia
- Facilities: pool, gym, BBQ, lounge, cinema, study room and games areas.
- Meals: shared kitchen, restaurants nearby.
Read more about Scape St Lucia
If you'll be studying at Gatton, you can choose from different room options at the Halls of Residence located on Gatton campus. Places are limited.
To discuss overall availability and room options, email our International Student Supervision Team at email@example.com before you register for the program.
On-campus single room with shared bathroom
- Facilities: common room with access to kitchen facilities, study areas, access to all on-campus facilities, such as the pool, gym, ovals and playing fields.
- Meals: 21 meals per week.
The program fees cover individual check-ins, group activities and tailored advice and support for students. The fees are:
- Registration fee: $130 (non-refundable).
- Program fees: $58 per week you are in Australia until you turn 18. Your weekly fee is based on a calendar week, starting on a Monday:
- If you arrive in the middle of a week, you need to pay the fee for that week.
- If you turn 18 in the middle of a week, you need to pay the fee for that week.
- If you turn 18 on a Monday (i.e the first day of the week), you do not need to pay the fee for that week.
The payment instructions will be sent to your nominated email address once you have completed the accommodation step in StudentHub.
Before you register for the program, you must have a conditional or unconditional offer to study at UQ and/or UQ College. When you receive your offer, complete the following steps, in order.
- Create a StudentHub account. You will need to provide your 8-digit UQ Student Number and personal email address. You will receive a confirmation email from StudentHub within 3 business days.
Log in as a future student on StudentHub and submit the Supervision Application Form. You will need the following documents:
- a completed and signed declaration form (PDF, 575.78 KB)
- a copy of your passport photo and information page
- a copy of your parent or legal guardian's identification with photo and signature
- a conditional or unconditional UQ offer
- a conditional or unconditional UQ College offer (if applicable)
- an English Course offer (if applicable)
- a translated copy of documentation from your doctor outlining any relevant medical conditions and additional support you might require (if applicable).
- Book your accommodation with one of UQ’s approved accommodation providers.
- Pay the program fees. Your Confirmation of Appropriate Accommodation and Welfare (CAAW) and Confirmation of Enrolment (COE) can only be issued once you have completed steps 1-4 above.
- Upload a copy of your flight itinerary.
- Upload confirmation of your airport pick-up booking.
- Complete the 'All about me' form.
If you have any questions, please contact us at firstname.lastname@example.org.
Coming to Australia
You should only arrive in Australia on or after the start date on your CAAW letter. Before you arrive in Brisbane, please complete the following steps in StudentHub:
- Upload a copy of your flight itinerary if you are arriving from overseas or interstate.
- Upload a copy of your airport pickup confirmation.
- Complete the 'All about me' page.
As an underage student in our care, you're required to arrange an airport pick-up to bring you to your accommodation upon arrival in Brisbane.
Book your airport pickup at least 3 business days before your departure. Australian business days are Monday to Friday, 8:30am to 4:30pm.
Request airport pickup
Find out more about living and studying in Australia:
The University of Queensland is committed to ensuring a safe and inclusive environment for all students. After you arrive, you will have regular contact with the International Student Supervision Program Team, and you must notify the team of any wellbeing or safety concerns as soon as possible on email@example.com or 07 3365 1704.
In an emergency
For immediate help, 24 hours a day, 7 days a week:
- On any UQ campus - call UQ Security on +61 7 3365 3333 or 1800 800 123 (free call)
- Off campus - call Emergency Services (Police, Fire, Ambulance) on 000.
In the event of an emergency or critical incident where you cannot stay at your approved accommodation, you should immediately contact University Security on +61 7 3365 3333 or 1800 800 123 (free call).
UQ Security keeps UQ students, staff, visitors and facilities safe on campus 24 hours a day, every day of the year. They can provide safety escorts and first aid and manage lost property on all UQ campuses.
Download the UQ Safezone app, which can directly connect you to UQ Security in an emergency.
Find out more about University Security.
If you have Allianz OSHC, download the free Sonder app. It provides 24/7 access to local help and welfare checks should you feel unsafe anywhere in Australia.
If you have any safety or wellbeing concerns, you can discuss this confidentially with a Student Adviser or the International Student Supervision Team. Contact firstname.lastname@example.org for more information.