Graduate Certificate in Mediation and Conflict Resolution
Overview
Develop negotiation and mediation skills to manage disputes in professional settings.
Conflict occurs in workplaces, communities and international settings. This program focuses on the communication, negotiation and problem-solving skills needed to manage disputes constructively.
Early studies introduce conflict theory, mediation principles and negotiation techniques. As you progress, you'll examine more complex situations and approaches to dispute resolution.
Practical exercises, simulated mediations and case-based learning encourage active participation. You'll build confidence in facilitating conversations and working through challenging situations.
This program supports careers in mediation, human resources, community services, law and organisational leadership.
Program highlights
- Develop your capacity to negotiate, mediate, manage and resolve issues in a wide range of settings.
- Study a program that completes the requirements for national accreditation as a mediator.
- Advance your skills by moving into a master's program in peace and conflict studies or international relations.
How you'll learn
Your learning experiences are designed to best suit the learning outcomes of the courses you choose.
- Research experience
- Seminars
- Workshops
What you'll study
At UQ, degrees are called 'programs' and subjects are called 'courses'. Here's a sample of the courses you could study in this program:
- Conflict Resolution
- Mediation [Core course]
- Peacebuilding
- The politics and power of nonviolence
- Gender, peace and security in global and local perspective
Career possibilities
Postgraduate study can take you anywhere. Here are some of the careers you could be on your way to:
- Mediator
- Peacekeeping official
- Community support officer
- Crisis management adviser
- Family dispute resolution practitioner
- Complaints and disputes manager
- Chief compliance officer
Average annual salary range
Community Support Worker
seek.com.au
Next steps after graduation
With this qualification, you’ll be prepared to support conflict management and resolution across a range of settings, including community organisations, government, business and international contexts.
You may pursue roles in mediation, negotiation or peacebuilding, or apply these skills within your existing profession.
Or, choose to deepen your expertise with further study in conflict resolution or related fields.
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Entry requirements
Entry requirements
To be eligible for entry, you'll need:
- a bachelor's degree (or equivalent) in any discipline, or
- to have completed post-secondary studies and have 2 years of full-time equivalent relevant work experience (see below). Applications on the basis of post-secondary study and/or work experience will be individually assessed.
- a bachelor's degree (or equivalent) in any discipline, or
- to have completed post-secondary studies and have 2 years of full-time equivalent relevant work experience (see below). Applications on the basis of post-secondary study and/or work experience will be individually assessed.
Relevant work experience
Relevant work experience includes work in:
- planning, research, management, implementation or evaluation of domestic or international peacebuilding, mediation, conflict resolution, transitional justice and cognate efforts to manage conflict or facilitate peace.
Work may be undertaken with community organisations, non-governmental organisations, government agencies, or other cognate organisations.
The work experience should demonstrate computer literacy, research and writing skills, and ability to work collaboratively.
Related programs
Depending on your previous qualifications and current goals, you might want to consider
one of these related programs:
English language requirements
IELTS overall 6.5; reading 6; writing 6; speaking 6; listening 6. For other English Language Proficiency Tests and Scores approved for UQ
TOEFL iBT (including Paper Edition) - Overall 87, listening 19, reading 19, writing 21 and speaking 19.
PTE Academic - Overall Score of 64 and 60 in all sub bands.
BE - A minimum overall grade of 4 plus a minimum grade of C in all macro skills.
CES - Overall 176 and 169 in all sub bands.
OET is not accepted.
There are other ways to meet the English language requirements. For some programs, additional conditions apply.
Student visas
International students who are accepted into full-time study in the Graduate Certificate in Mediation and Conflict Resolution are eligible to apply for an Australian student visa (subclass 500).
There are a number of requirements you must satisfy before a visa is granted, including the Genuine Student (GS) requirement.
Fees and Scholarships
Indicative annual fee
Approximate yearly cost of tuition (8 units). Your fees will vary according to your study load. Fees are reviewed each year and may increase.
$15,600
2026
Fee information for 2027 is not yet available. Fee information displayed is for 2026.
Approximate yearly cost of tuition (8 units). Your fees will vary according to your study load. Fees are reviewed each year and may increase.
AUD $24,040
2027
Government assistance
Financial aid
As an international student, you might be eligible for financial aid – either from your home country, or from the Australian Government.
FEE-HELP
Domestic students who are accepted into the Graduate Certificate in Mediation and Conflict Resolution pay tuition fees.
FEE-HELP is an Australian Government loan scheme to assist eligible students with the cost of their tuition fees.
Centrelink support
The Australian Government offers a number of income-support payments to eligible Australian university students.
Scholarships
You may be eligible for more than 100 scholarships, including:
How to apply
Applying online
All international applications should be submitted to UQ. If you prefer, you can use an approved UQ agent near you.
The program code for the Graduate Certificate in Mediation and Conflict Resolution is 5454.
Applying online
All domestic applications should be submitted to UQ.
The program code for the Graduate Certificate in Mediation and Conflict Resolution is 5454.
Important dates
The closing date for this program is:
- To commence study in semester 1 - November 30 of the previous year.
Visa processing times vary. Apply and accept your offer as early as you can.
To learn more about UQ dates, including semester start dates, view the Academic Calendar.
Important dates
The closing date for this program is:
- To commence study in Semester 1 - January 31 of the year of commencement.
To learn more about UQ dates, including semester start dates, view the Academic Calendar.
Aboriginal and Torres Strait Islander applicants
For support with applying – or if you have any questions about university life – get in touch with our Aboriginal and Torres Strait Islander Studies (ATSIS) Unit.
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